Premium Terms & Conditions
KeyRack Digital Solutions
Website: keyrack.in
Contact: +918417811789
Email: [email protected]
Proprietor: Vineet Chauhan
1. Premium Subscription Overview
KeyRack Digital Solutions offers premium access subscriptions providing enhanced features, priority support, and exclusive content for our WordPress themes, plugins, WHMCS modules, and PHP scripts.
1.1 Subscription Types
- Monthly Premium Access: Recurring monthly subscription
- Premium Features: Enhanced functionality, priority updates, premium support
- Exclusive Content: Access to premium themes, plugins, and scripts
2. Subscription Terms
2.1 Billing Cycle
- Premium subscriptions are billed monthly on a recurring basis
- Billing date is the same date each month as your initial subscription
- All fees are charged in advance for the upcoming billing period
2.2 Payment Methods
We accept payments through:
- PhonePe (Indian customers)
- eMandate for recurring payments
- International payment gateways for global customers
- Other supported payment methods as displayed at checkout
2.3 Pricing
- Current subscription prices are displayed on our website
- Prices are subject to change with 30 days advance notice
- Existing subscribers will be notified of price changes via email
3. Premium Features & Benefits
3.1 Included Benefits
- Access to premium WordPress themes and plugins
- Priority customer support (24-48 hour response time)
- Advanced WHMCS modules with extended functionality
- Premium PHP scripts and tools
- Regular updates and new feature releases
- Commercial usage rights for purchased items
- Extended documentation and tutorials
3.2 Usage Rights
- Premium content is licensed for use according to our standard license terms
- Commercial usage permitted under premium subscription
- Redistribution or resale of premium content is prohibited
- Access is limited to the subscribing account holder
4. Payment & Billing
4.1 Automatic Renewal
- Subscriptions automatically renew each month unless canceled
- Payment is processed using your selected payment method
- Failed payments may result in service suspension
4.2 Payment Processing
- All payments are processed securely through certified gateways
- We comply with PCI DSS standards for payment security
- International transactions may incur additional gateway fees
4.3 Taxes & Fees
- Prices exclude applicable taxes (GST for Indian customers)
- Payment gateway fees may apply as per gateway terms
- Currency conversion fees may apply for international payments
5. Cancellation & Refunds
5.1 Cancellation Policy
- You may cancel your subscription at any time
- Cancellation takes effect at the end of the current billing period
- Access continues until the end of the paid period
- To cancel: Contact [email protected] or call +918417811789
5.2 Refund Policy
- 7-day money-back guarantee for new subscribers
- Refunds processed within 5-10 business days
- Partial refunds not available for monthly subscriptions
- Refunds issued to original payment method
5.3 No Refund Situations
- Violation of terms of service
- Fraudulent or unauthorized usage
- After 7-day guarantee period
- Account suspension due to policy violations
6. Account Management
6.1 Account Access
- Premium benefits tied to registered account
- Single user access per subscription
- Account sharing or transfer prohibited
- Login credentials must be kept secure
6.2 Account Suspension
We may suspend accounts for:
- Non-payment or failed billing
- Violation of usage terms
- Fraudulent activity
- Unauthorized sharing of premium content
6.3 Account Termination
- Either party may terminate subscription with notice
- Immediate termination for terms violations
- Data retention as per our privacy policy
- No refund upon termination for cause
7. Service Availability
7.1 Uptime Commitment
- We strive for 99.9% service availability
- Planned maintenance will be announced in advance
- Emergency maintenance may occur without notice
7.2 Service Modifications
- We may modify or discontinue features with notice
- New features may be added to premium subscriptions
- Service improvements implemented regularly
8. Support & Assistance
8.1 Premium Support
- Priority email support: [email protected]
- Phone support: +918417811789
- Response time: 24-48 hours for premium subscribers
- Extended support hours for critical issues
8.2 Support Scope
- Technical assistance with premium products
- Installation and configuration guidance
- Bug reports and feature requests
- Usage and licensing questions
9. Intellectual Property
9.1 Content Ownership
- All premium content remains property of KeyRack Digital Solutions
- Subscription grants usage rights, not ownership
- Proprietary code and designs protected by copyright
- Reverse engineering or modification prohibited
9.2 License Grant
- Non-exclusive license to use premium content
- Commercial usage permitted under subscription
- License terminates upon subscription cancellation
- Backup copies allowed for personal use
10. Compliance & Security
10.1 Payment Compliance
- PCI DSS compliant payment processing
- Secure data transmission and storage
- Regular security audits and updates
- Fraud prevention measures in place
10.2 Data Protection
- Customer data protected per our Privacy Policy
- GDPR compliance for EU customers
- Secure account management systems
- Regular backup and recovery procedures
11. Limitations & Disclaimers
11.1 Service Limitations
- Premium content provided "as-is"
- No guarantee of compatibility with all systems
- Performance may vary based on hosting environment
- Some features may require technical expertise
11.2 Liability Limitations
- Liability limited to subscription fees paid
- No liability for indirect or consequential damages
- User responsible for backup and data protection
- Third-party integrations subject to their terms
12. Terms Modifications
12.1 Updates to Terms
- Terms may be updated with 30 days notice
- Continued use constitutes acceptance of changes
- Material changes will be highlighted in notifications
- Previous versions available upon request
12.2 Notification Methods
- Email notifications to registered address
- Website announcements
- In-app notifications where applicable
13. Contact & Support
For questions about premium subscriptions or these terms:
KeyRack Digital Solutions
Proprietor: Vineet Chauhan
Email: [email protected]
Phone: +918417811789
Website: keyrack.in
Business Hours: Monday - Saturday, 9 AM - 6 PM IST
14. Governing Law
These terms are governed by Indian law and subject to the jurisdiction of courts in Uttar Pradesh ,Varanasi. Any disputes will be resolved through binding arbitration where applicable.
Last Updated: 24-05-2025
Effective Date: 24-05-2025
By subscribing to our premium services, you acknowledge that you have read, understood, and agree to be bound by these Premium Terms & Conditions.
